Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Mendivil

Christopher Mendivil

January 27, 2022

5  out of  5
rating by Christopher Mendivil
"Nicholas Vasquez was very helpful and took the time to really understand my questions and concerns. He provided excellent customer service and helped me understand more about the insurance world."
We responded:
"Hi Christopher, Thank you for your great review. Customers are our top priority. Glad to hear that you are happy with the services my office provided. Reach us any time if you have any more questions. I will pass your great thanks to Nicholas. -Charline"
Profile photo of The Marshall Mayhem Show

The Marshall Mayhem Show

January 27, 2022

5  out of  5
rating by The Marshall Mayhem Show
"Nick helped me find an awesome rate on insurance for my buisness. He made it easy and hassle free!"
We responded:
"Hi Marshall, Thanks for your review. Glad to hear that Nick was able to help you. Reach us any time if you need help. I will pass your great thanks to Nick. -Charline"
Profile photo of Waleed Alnatour

Waleed Alnatour

January 26, 2022

5  out of  5
rating by Waleed Alnatour
"I needed to get a quote for car insurance and received the best service from Nicholas Vasquez. He went above and beyond in helping me choose the right insurance for my car. Go see Nicholas if you want fast, easy, and professional service."
We responded:
"Hi Waleed, Thank you for your amazing review. Glad that you are happy with the services that our office provided and happy to hear that Nick was able to help you with the coverages you needed. Will pass along your thanks to Nick. -Charline"
Profile photo of Chris Kolb

Chris Kolb

January 25, 2022

5  out of  5
rating by Chris Kolb
"Nick was a super star! I normally don't write reviews but the quality of his service made feel compelled to express my satisfaction. Not only did help me find a the best rate on my car insurance, but he is also super fun and friendly. So make sure you ask for Mr. Nick!"
We responded:
"Hi Chris, Thank you for your great review. Glad to hear that you are happy with the services that Nick and our office provided. Customers is our top priority. Reach us any time if you have more questions we would be happy to help you. I will surely pass your thanks to Nick. -Charline"
Profile photo of German Lopez

German Lopez

January 25, 2022

5  out of  5
rating by German Lopez
"Nicholas Vasquez made it so easy to get my insurance , very professional, helpful, and knowledgeable when it comes to insurance definitely recommend him 👌🏼👍🏼"
We responded:
"Hi German. Thank you for your great review. Glad that Nick was able to help you with what you needed. Reach us anytime if you have anymore questions. I will pass your thanks to Nick. -Charline"
Profile photo of Richard Fernandez

Richard Fernandez

January 25, 2022

5  out of  5
rating by Richard Fernandez
"I came in trying to save some money on my insurance and Nick V. was great. I didn’t know too much about what kind of coverage I should have or didn’t have on my current policy and he explained everything thoroughly. We actually ended up bundling both auto and home. I would really recommend coming here for anyone looking to save some money and to have a great customer experience."
We responded:
"Hi Richard, Thank you for your amazing review. Glad to hear that Nick was able to help you to go through your insurance coverages. Customers is a priority in our office. I will pass your thanks to Nick. -Charline"
Profile photo of Hex B

Hex B

January 25, 2022

5  out of  5
rating by Hex B
"Nicholas Vazquez was so helpful answering all my questions. If you have any questions or concerns about your insurance questions, hit him up."
We responded:
"Hi Hector, Thank you for your review. Glad that Nick was able to answers all of your questions. I will pass this along to Nick. -Charline"
Profile photo of taylor dandrea

taylor dandrea

December 22, 2021

5  out of  5
rating by taylor dandrea
"Joe was super helpful, and right to the point. I needed new rates on insurance, he gave me the best prices with amazing costumer service. I’m So glad I went through Charlines State Farm!"
We responded:
"Hi Taylor, Thank you for your great review. Happy to hear that Joe was able to help you with the new rates that you needed. We're glad to have you as one of our customers. Will pass your Thanks to Joe. -Charline"
Profile photo of Calie Lyons

Calie Lyons

December 22, 2021

5  out of  5
rating by Calie Lyons
"Joe was so wonderful! He helped me out tons!!"
We responded:
"Hi Calie, Thank you for your review. Glad that Joe was able to help you, will pass along your Thanks to Joe. -Charline"
Profile photo of Jordan Crane

Jordan Crane

December 21, 2021

5  out of  5
rating by Jordan Crane
"My wife and I have had Charline as our State Farm agent for over a decade and we have had nothing but top notch service. We totally recommend her if you are looking for a new agent. Thank you!"
We responded:
"Hi Jordan, Thank you for your amazing review. We are glad that we are able to help you for over a decade. It's an honor to have you as one of our customers. Reach us at any time you needed our help we'll be there for you always. -Charline"
Profile photo of Alfonso Andrade

Alfonso Andrade

December 10, 2021

5  out of  5
rating by Alfonso Andrade
"I just want to thank Nick Vazquez for all his help, he was very professional and responsive."
We responded:
"Hi Alfonso, Thank you for your review. Glad that Nick was able to help you with what you needed. Will pass along your Thanks for Nick. -Charline"
Profile photo of Tanjid Hussain

Tanjid Hussain

December 10, 2021

5  out of  5
rating by Tanjid Hussain
"Nick was very helpful! He understood everything I needed and put it into a plan. I thought it was going take a long time to switch my insurance and now I'm saving so much money thanks to him. Extremely nice guy and very knowledgeable. Definitely recommend coming to this branch. You'll be in and out in no time. You'll definitely be in good hands. Thanks Nick!"
We responded:
"Hi Tanjid, Thank you for your amazing review. Glad to hear that you had an incredible experience with my office. Happy to know that Nick was helpful to you. I will definitely pass along your great thanks to Nick. Reach us anytime if you need more help or information that we can help you with. -Charline"
Profile photo of Juvenal Camacho

Juvenal Camacho

December 10, 2021

5  out of  5
rating by Juvenal Camacho
"Bought a new car and my current insurance wouldn’t be able to cover it and Nick was helpful to walk me through the cover and make a whole policy change."
We responded:
"Hi Juvenal, Thank you for your review. Glad to her that Nick was able to help you with what you needed. I will pass along your great thanks to Nick. -Charline"
Profile photo of Brandon Hayata

Brandon Hayata

December 10, 2021

5  out of  5
rating by Brandon Hayata
"I received the greatest service with Nicholas. I’ve gone through so much trouble with all different types of insurances. Nicholas really made me feel comfortable in choosing State Farm. He informed me on every detail and made sure I understood what I was signing up for. I will definitely be recommending my friends and family to Nicholas."
We responded:
"Hi Brandon, Thank you for your great review. We are happy to hear that Nick was able to help you with what you needed. Customer Service is our top Priority in our Office. Will pass along your great Thanks to Nicholas. -Charline"
Profile photo of Stephen Monge

Stephen Monge

December 9, 2021

5  out of  5
rating by Stephen Monge
"Nick Vasquez was nothing less then exceptional. He was extremely professional from the moment we walked in and was really informative. He was not pushy at all and walked us through the process at our pace. If you’re looking for great customer service go see Nick Vazquez. Thanks Nick!"
We responded:
"Hi Stephen, Customer Service is our top priority when it comes to our customers. Thank you for your great review. Also Nice to hear that Nick was able to help you with what you needed. I will pass your Great Thanks to Nick. -Charline"
Profile photo of Debbie Vasquez

Debbie Vasquez

December 8, 2021

5  out of  5
rating by Debbie Vasquez
"One of the best insurance offices in all of the South Bay. Would highly recommend to anyone who is in need of auto or home insurance. I was helped by Nicholas. He is very professional and informative, he made me feel comfortable with my choices for coverage and explained everything great. Thank you Nick."
We responded:
"Hi Debbie, Thank you for your amazing review. We are glad to hear that you had a great experience with our office Services. I will pass along your great thanks to Nick. -Charline"
Profile photo of Samantha Meza

Samantha Meza

December 8, 2021

5  out of  5
rating by Samantha Meza
"Insurance can be so intimidating and I will be the first to admit, I have no idea what I’m doing!!! Luckily, I decided to come into Charlines office and was helped by Nicholas Vasquez. Nick was very patient with me, as I borated him with all my questions and concerns (sorry again!). He was personable, professional and very genuine. I actually learned a lot and was able to leave their office with peace of mind. I will definitely be recommending others to come by and be helped by Nick. It was a lovely office and a fun, but professional atmosphere. Thank you again Nick, Joe and Valerie, it was truly a pleasure!"
We responded:
"Hi Samantha, So great to hear that you had an amazing experience with our office. We are truly grateful to have you as one of our customer. Thank you so much for your great review. Reach us anytime if you have anymore questions. We would love to help you at anytime. I will pass your great thanks to Nick. -Charline"
Profile photo of David Ponce

David Ponce

October 14, 2021

5  out of  5
rating by David Ponce
"I was attended by Valerie today and she was absolutely great. I am happy to be a part of the state farm family thanks to her."
We responded:
"Hi David, Thanks for your review. It's our privilege to have you as our customer and glad that Valerie could help you with what you needed. Will pass your thanks to Valerie. -Charline"
Profile photo of Yasmin Davis

Yasmin Davis

September 24, 2021

5  out of  5
rating by Yasmin Davis
"I had the pleasure of speaking with a wonderful agent by the name of Jaqueria. Jaqueria was very helpful through out my process from beginning to end. I recommend this branch to anyone who is looking for professionalism, excellent communication and great deals."
We responded:
"Hi Yasmin, Thank you so much for your review. I love seeing reviews where my team members go above an beyond for customers. - Charline"
Profile photo of Anthony Vergara

Anthony Vergara

September 21, 2021

5  out of  5
rating by Anthony Vergara
"Extremely helpful !"
We responded:
"Hi Anthony, Thank you for your review. -Charline"
Profile photo of Sonia Ramos

Sonia Ramos

September 14, 2021

5  out of  5
rating by Sonia Ramos
"Jaquiera Demby, just luv her she always on top of things.. makes my life easy.. well I must say all staff but I have a beautiful relationship jaquiera. It’s like talking to my good friend. Every time I need help with any of my policies.. she’s there to answer. I ve Been with State Farm for 0ver 20 yrs. won’t change for the world. P.s can’t leave Brenda out😀 Charlie Espinoza has best employees thank for all the wonderful service u have provided my family and I"
We responded:
"Sonia, Thank you for your wonderful review. Customer Service is our number one priority. We are all lucky to have you as one of our customers. Glad that we could provide what you needed also glad that you had an amazing experience with everyone in my office. Don't hesitate to contact us at any time we will be there for you. -Charline"
Profile photo of cruz Porcayo

cruz Porcayo

September 10, 2021

5  out of  5
rating by cruz Porcayo
"Valerie me ayudo me con mi poliza muy buen servicio!"
We responded:
"Hola Valerie, Gracias por tu comentario. feliz de saber que Valerie pudo ayudarte. comuníquese con nosotros en cualquier momento si necesita más ayuda. -Charline"
Profile photo of Robert Enriquez

Robert Enriquez

September 4, 2021

4  out of  5
rating by Robert Enriquez
"Nikki was so professional and helped with making paying my bill super easy and fast."
We responded:
"Hi Robert, Glad to hear that Nikki was able to helped you with your billing. Thank you for your review and i will pass this to Nikki. -Charline"
Profile photo of Theresa Avila

Theresa Avila

September 4, 2021

5  out of  5
rating by Theresa Avila
"Thank you Nikki for all your help. You provided the beat customer service, are very professional, and made this experience the best that I’ve had in a long time. I’m so happy with your help that I’m going to recommend you to everyone I know. I’m blessed to have you on my side - like a good neighbor Nikki is there."
We responded:
"Hi Theresa, Glad that you had an amazing experience with Nikki and my office. Customer Service is our number one priority when it comes to our customers. Happy to have you as one of our customers. Reach us anytime if you need more help. Thank you for your incredible review. -Charline"
Profile photo of Michelle Hernandez

Michelle Hernandez

September 3, 2021

5  out of  5
rating by Michelle Hernandez
"Nikki has amazing customer service 😍 she is so helpful."
We responded:
"Hi Michelle, Glad that you are happy with our services. Thank you for your review. -Charline"